Position: General Manager


Location: Mohican North Star Casnio Resort

Salary: Negotiable Exempt

Reports to: Tribal Council

Day to Day Supervision: Tribal Council


Posting Date: 3-26-19

Closing Date: Until Filled

Department: Gaming

Division: Gaming

Every employee of Stockbridge Munsee Community is expected to present themselves in a professional manner to customers as well as other departments. Stockbridge Munsee Community strives to provide a provide a positive team environment where everyone contributes.


The Casino Resort General Manager shall be responsible for the overall management and operation of the casino and all its profit centers including the hotel, food and beverage outlets, bingo operations, and Pine Hills Golf Course. This individual conducts the overall planning and management of the Mohican North Star Casino Resort, and coordinates and works closely with appropriate support functions to maximize department productivity and profitability and to meet the growth objectives of the Casino and Resort. The Casino Resort General Manager is accountable to and under the general supervision and operational direction of the Stockbridge-Munsee Tribal Council.


  1. Direct overall leadership of the Casino and Resort operations, including the bingo, hotel, RV park, food and beverage outlets, and Pine Hills Golf course in order to provide optimal customer service.
  2. Establish annual casino and resort operational goals and objectives by providing short term and long-term plans for future growth and success for SMC Tribal Council to review and approve.
  3. Create, develop, revise, and implement gaming policies and procedures to assure the highest integrity and continued successful operation of the casino and resort operations.
  4. Oversee and work with Chief Finance Officer to make sure that financial controls are accurate and provide a continuous accountability. 
  5. Directs or coordinates the organization's financial or budget activities to fund operations, maximize investments, or increase efficiency in collaboration with the Marketing Director develop and implement marketing plans, promotions, and strategies to optimize profit market share, for future growth. Coordinate marketing initiatives with the Tribe’s other business entities that complement the Resort to enhance the Resort experience.
  6. Participate, develop, and implement in the SMC Strategic Plan as it relates to future growth of the organization. 
  7. Lead and motivate employees to provide excellent customer satisfaction.
  8. Motivates and leads a high-performance management team; with Human Resources attracts, recruits and retains required members as needed; provides mentoring and coaching.
  9. Establish and maintain good working relationships with individuals of varying social and cultural backgrounds.
  10. Must adhere to all tribal laws such as Chapter 25-Gaming Ordinance, Employee Rights Ordinance and other applicable laws as well as the casino employee manual policies and procedures.
  11. The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position.  The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.


  1. Bachelor’s Degree in Gaming Management, Business Administration, Business Management or closely related field.
  2. Five (5) years of Gaming Management which includes Slots and Table Games experience.
  3. Five (5) years of Hospitality and/or Resort Management experience, with progressive increased responsibility and management experience.
  4. Demonstrated employee relations experience in handling employee disciplines and grievances, and customer service experience.
  5. Must be able to comprehend gaming regulations, rules, ordinances, policies and procedures+.
  6. Demonstrated management experience in fields of finance, personnel, marketing, customer and employee relations.
  7. Demonstrated ability to comprehend and operate within federal, state, and tribal regulatory guidelines.
  8. Must work cooperatively with all regulatory boards.
  9. Must pass pre-employment drug and health screening.  Must adhere to the Tribe’s Drug and Alcohol-Free Workplace Policy during the course of employment.
  10. Must have a valid driver’s license, reliable transportation, and insurance are required.  Must obtain a Wisconsin driver’s license within 30 days of employment if applicant has an out-of-state driver’s license.  Must meet and maintain the eligibility to operate a personal or tribal vehicle under the driver acceptability guidelines as established by Mohican Nation Insurance.
  11. Must submit to a Criminal Investigation Background Check.
  12. Must obtain and maintain coverage under the employer’s Employee Dishonesty policy.
  13. Must have demonstrated ability to maintain satisfactory working record in any prior or current employment.
  14. Must submit three references that reflect the experience and character of the applicant.
  15. Must obtain and maintain a Mohican Nation Gaming License.


  1. Experience working within a Tribal Organization.

How To Apply

Download and Fill Out Application 

Print Job Description 

Mail or Fax Application to:

Stockbridge-Munsee Human Resources
P.O. Box 70 Bowler, WI 54416 or (715) 793-4380



The Stockbridge Munsee Community operates as an equal opportunity employer. Except Indian Preference is given in accordance with the Tribal Employment Preference Ordinance.


Although an interview may be granted, this does not determine that the candidate fully meets the qualifications until it is determined by the interview team.