Position: Environmental Services Shift Supervisor


Wage: $15.00 per hour/Negotiable

Location: Resort Division
Full-Time + Shift Differential 

Posting Date: 1-13-20

Closing Date: 1-27-20

Reports Directly to: Environmental Services Manager

Every employee of North Star Mohican Casino Resort is expected to greet and service our customers in a friendly, respectful manner and create a warm, fun atmosphere so that our customers feel welcome and enjoy visiting our establishment.  North Star Mohican Casino Resort strives to provide a positive team environment where everyone contributes.


Directly supervises employees in the Environmental Services Department.


  1. Must submit to court records search/background review.
  2. Must submit to and pass a pre-employment drug screening and health screening.
  3. Must be flexible with schedule to work all shifts, weekends and holidays.
  4. Must be able to work with a variety of people with diverse personalities.
  5. Must have a positive attitude and provide a teamwork structure within the department.
  6. Must be willing to enhance self-development and be willing to adapt to change.
  7. Must be willing to attend all applicable training.
  8. Must have demonstrated ability to maintain a satisfactory working record in any prior and/or current employment.
  9. Must be eligible for coverage under the employer’s liability insurance.
  10. Must be at least 18 years of age.


  1. High School Diploma or GED is required.



  1. Ensures that the highest standards of customer service are maintained in accordance with policies and procedures set forth by North Star Mohican Casino Resort.
  2. Must adhere to all established rules, regulations, procedures, and policies of North Star Mohican Casino Resort and the Environmental Services Department.
  3. Make decisions and delegate responsibilities as relates to staff; be willing to accept responsibility for these decisions.
  4. Must be able to write fair and unbiased evaluations for direct reports.
  5. Oversee the upkeep and maintenance of departmental equipment.
  6. Report any problems concerning job performance or other personnel problems.
  7. Settle disputes between employees in a calm and professional manner.
  8. Must be able to work with a variety of people with diverse personalities.
  9. Must be reliable and prompt when reporting to work.
  10. Must wear the approved departmental uniform.
  11. Must have a positive attitude and provide a teamwork structure within the department.
  12. Required to perform the job duties of an Environmental Services Associate when staffing levels are low, or business needs dictate. (See Environmental Services Associate job description).



  1. North Star Mohican Casino Resort is looking for a courteous and friendly individual.
  2. Minimum of one-year, full-time supervisory experience is required, or two years of step-up/dual- rated supervisory experience is required. Previous maintenance experience is preferred.
  3. Must have working knowledge of Environmental Services Associate duties.
  4. Must possess good verbal and written communication skills.
  5. Must be able to work under stressful situations daily.
  6. Must be able to work with minimum supervision.
  7. Must be able to perform the physical requirements of the position as listed below.



  1. Constant hand movements (repetitive motions: grasping, holding, use of finger dexterity). Use hands to handle or feel and reaching with hands/arms. Must be able to talk, walk, hear and see.
  2. Constant standing and walking which may include, kneeling, crouching and bending.
  3. Occasional climbing of stairs/ladders, lifting and/or moving and pushing/pulling up to thirty (30) pounds.
  4. Must be able to work in extreme temperatures (outside of facility) for removal of ice, snow and debris when needed.
  5. Work environment requires excellent personal hygiene, due to working near others.
  6. Work is generally performed in a casino setting with a moderate to higher noise level and where cigarette smoke/dust is prevalent.
  7. Work environment is NOT smoke, noise or dust free.


Download and Fill Out Application 

Print Job Description 

Mail or Fax Application to:

North Star Casino Human Resources
W12180 County Rd A Bowler, WI 54416 or (715) 787-4113


The Stockbridge Munsee Community operates as an equal opportunity employer. Except Indian Preference is given in accordance with the Tribal Employment Preference Ordinance.

Although an interview may be granted, this does not determine that the candidate fully meets the qualifications until it is determined by the interview team.