Position: Hospitality Cashier


Wage: $15.00 per hour

Part-Time + Shift Differential

Location: Resort Division

Posting Date: 1-28-22

Closing Date: Until Filled

Reports Directly to: Hospitality Director

Candidates hired may be eligible for up to a $500 hiring bonus.

Every employee of North Star Mohican Casino Resort is expected to greet and service our customers in a friendly, respectful manner and create a warm, fun atmosphere so that our customers feel welcome and enjoy visiting our establishment.  North Star Mohican Casino Resort strives to provide a positive team environment where everyone contributes.


Welcome guests to the gift shop in a friendly, courteous manner, working to achieve a maximum level of guest service and satisfaction.  Greet guests positively, treating each person as an individual and in a professional manner. 


  1. Must submit to court records search/background review.
  2. Must submit to and pass a pre-employment drug screening and health screening.
  3. Must be flexible with schedule to work all shifts, weekends, and holidays.
  4. Must be able to work with a variety of people with diverse personalities.
  5. Must have a positive attitude and provide a teamwork structure within the department.
  6. Must be willing to enhance self-development and be willing to adapt to change.
  7. Must be willing to attend all applicable training.
  8. Must have demonstrated ability to maintain a satisfactory working record in any prior and/or current employment.
  9. Must be eligible for insurance under the employer’s liability insurance.
  10. Must be at least 18 years of age.
  11. Must be COVID 19 fully vaccinated and remain up to date with required doses.


  1. High School Diploma or GED is preferred.  High School Diploma or GED is required if you are 19 years old and under.


  1. Must attend all training provided by the North Star Mohican Casino Resort.
  2. Must adhere to all established rules, regulations, procedures, and policies of North Star Mohican Casino Resort and the Food & Beverage Department.
  3. Must participate in employee random drug testing program.
  4. Must be able to work with a variety of people with diverse personalities.
  5. Must attend all meetings, as assigned.
  6. Must wear the approved departmental uniform.
  7. Must be reliable and prompt when reporting to work.
  8. Must maintain compliance with all workplace policies, procedures, ordinances, laws, and other communicated expectations, including but not limited to: Employment Manual, gaming
  9. Ordinance, State Gaming Compact, Minimum Internal Controls, Department Procedures, memos, and other communication from supervisory or regulatory personnel.
  10. Provide prompt, efficient, and courteous service to guests.
  11. Perform all functions of the cash register, including acceptance of payment for retail sales, in the form of cash, credit card, checks, purchase orders, etc.
  12. Become familiar with all gift shop items and inventory and aid and information to guests.
  13. Responsible for stocking, cleaning, dusting, folding clothing, maintaining shelves, rotating cigarettes, etc.
  14. Answer telephone calls appropriately according to procedures.
  15. Process monetary transactions with guests.  Adhere to all revenue handling policies and procedures.
  16. Maintain and verify cash drawer daily; keep cash drawer supplied with sufficient monies.
  17. Communicate relevant information to following shift.
  18. Maintain a safe and clean environment for guests and fellow associates.
  19. Keep work area neat, clean, and stocked of needed supplies.
  20. Report any guest complaints or concerns to immediate supervisor for resolution.
  21. Be knowledgeable of the facility, as location of restrooms and telephones, hours of operations, etc. and be able to efficiently handle guest inquiries.
  22. Understand the goals and vision of the organization and demonstrate commitment to those goals in terms of individual and team performance.
  23. Perform as a team member and assist fellow associates to ensure a smooth operation.
  24. Prioritize and handle multiple tasks simultaneously.
  25. This position will be required to aid in other venues of the hospitality division.
  26. Complete other duties as assigned.


  1. North Star Mohican Casino Resort is looking for a courteous and friendly individual.
  2. Must possess good communication skills and possess ability to speak effectively and interact well with the customers and employees.  Must be able to assist with special needs of customers.
  3. A minimum of six (6) months customer service experience is preferred.
  4. Previous cash handling experience is preferred.
  5. Must have basic math skills including addition and subtraction.
  6. Must have ability to remain calm and professional in a fast-paced environment.
  7. Must possess the ability to be mobile 100% of the shift including maneuvering through crowded areas.  Must be able to work in an area that is unusually noisy environment.


  1. Constant hand movements (repetitive motions: grasping, holding, use of finger dexterity).  Required to use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
  2. Constant walking and standing which may include kneeling, crouching, crawling, and bending.
  3. Occasional pushing/pulling, lifting and/or moving up to thirty (30) pounds.
  4. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception and the ability to adjust and focus.
  5. Occasional reading and writing.
  6. Work is generally performed in a casino setting with a higher noise level and where cigarette smoke is prevalent.
  7. Work environment is NOT smoke, noise or dust free.




The Stockbridge Munsee Community operates as an equal opportunity employer. Except Indian Preference is given in accordance with the Tribal Employment Preference Ordinance.


Although an interview may be granted, this does not determine that the candidate fully meets the qualifications until it is determined by the interview team.