Must execute the duties of the gifting program including: preparing for distribution, opening boxes, stacking, sorting, distribution, disposing of product waste, cleaning area of waste, etc.
Must coordinate with other staff and departments to facilitate a smooth distribution of product on a weekly basis.
Required to use lifting and moving equipment such as pallet jacks, carts, dollies, etc.
Accesses player tracking system to redeem gifting program award and make updates as necessary.
Resolves guests inquires and requests as it pertains to the gifting program.
Count and stock merchandise and prepare for distribution on a weekly basis and as needed.
Count and pack return orders in an orderly manner and close and wrap cartons, so they are prepared for shipping.
Will be required to attend and assist at high volume promotional, marketing and VIP events both on and off property such as: concerts, golf outings, trade shows, and other casino sponsored events as directed.
Required to perform promotions drawings, record promotional payouts.
Responsible for Coat Check duties as needed.
Will represent casino at events as well as set up and take down of any advertising/promotional displays and products used for such events.
Interact with guests and facilitate activities at events to ensure a positive guest experience.
Must attend all training provided by North Star Mohican Casino Resort.
Must attend all meetings, as assigned.
Must dress appropriately and professionally for each event.
Must maintain compliance with all workplace policies, procedures, ordinances, laws and other communicated expectations, including but not limited to: Employment Manual, gaming Ordinance, State Gaming Compact, Minimum Internal Controls, Department Procedures, memos and other communication from supervisory or regulatory personnel.
Must adhere to all tribal laws such as Chapter 25-Gaming Ordinance, Employee Rights Ordinance, and other applicable laws as well as the casino employee manual policies and procedures.
The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.